As all our Leather Journals, Natural Perfumes and Leather Bags are designed here in Melbourne (Australia) and thus we are able to provide 1 year warranty and free repairs on all our products. Our workshop is Melbourne is 100% capable to fixing any problems you have with our products.
All you have to do it swing by our shop in Melton West, Victoria or post your item out to us and we will do all the repairs or replacement free of cost.
Faulty items will be refunded or repaired.
Personalised products will be repaired, but cant be refunded unless there is fault (and if there is a fault we will accept it straightaway, no problems)
All our orders are shipped via Australia Post, within 1-3 business days with Australia Post and tracking is provided with all orders above $20
Thank-you for your continuous support, and for looking after your local Australian business. We look forward to serving you.